frequently asked question
important
what is único13
único13 is a store where you’ll find a mix of streetwear, vintage, archive, and high-end clothing, shoes, accessories like bags, hats, jewellery and collectibles.
what began as a side hustle quickly turned into something bigger. over time, the passion for sourcing unique clothing, building connections, and curating standout pieces took over.
by 2025, after years of selling through marketplaces and earning trust from hundreds of customers, the website officially launched. since then, the focus has expanded, not just more items, but better ones. rare finds, bold styles, and pieces that tell a story.
no matter what you love to wear, único13 is the place for you.
drops
we constantly update the store with new items, going live at random hours every single day. you can always find the latest pieces in our "new in" collection
to be the first to see what's new, follow us on instagram, where we instantly showcase every item that's listed
for exclusive previews of upcoming releases, recaps of everything we've added and other make sure to subscribe to our newsletter
returns
if you wish to return an item you have 14 days from the date of receiving the package to report it to us
the return shipping cost will be covered by the buyer
we will only refund the full amount and cover the return shipping cost if the item you received differs from what was shown on the website
you can read more about the returns here: refund and return policy
how to contact us
- contact page
- info@unico13.com
shipping
shipping time
each package will be shipped in less than 5 working days! (most of the packages are sent out in 2 working days)
if your package was sent out later than 5 working days message us for a free discount code.
where do we ship
As of right now we ship to:
Poland, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czechia, Denmark, Dominican Republic, Ecuador, Egypt, Equatorial Guinea, Estonia, Ethiopia, Faroe Islands, Finland, France, Georgia, Germany, Ghana, Gibraltar, Greece, Guyana, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Ivory Coast, Japan, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mauritius, Mexico, Moldova, Monaco, Montenegro, Morocco, Netherlands, New Caledonia, New Zealand, Nigeria, North Macedonia, Norway, Pakistan, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Portugal, Qatar, Romania, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Suriname, Sweden, Switzerland, Taiwan, Thailand, Tunisia, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Venezuela, Vietnam
if you're located in a country that we don't ship to and want to purchase an item message us on instagram !
free shipping
we offer free shipping on all orders over:
- 150 eur in poland
- 300 eur outside poland
estimated delivery time
estimated delivery times
poland: 1–7 business days
europe: 3–14 business days
north america: 7–14 business days
south america: 12–25 business days
asia: 12–25 business days
africa: 12–25 business days
oceania: 12–25 business days
packaging
we use either poly mailers (polybags) or upcycled boxes from other companies shipments
this helps us reduce waste and stay eco-friendly while ensuring your order is securely packed
damaged and lost packages
please note: once an order is handed to the carrier, we are not responsible for lost, stolen, or damaged packages. claims must be filed directly with the carrier. customers are responsible for providing accurate shipping information.
read more here: shipping policy
other
free gifts and discounts
DISCOUNTS
as of right now you can get these discounts:
- 5% discount for joining the newsletter
- discount for sharing your order on instagram story and tagging us @unico13com
GIFTS
unlock free rewards with your purchase:
- €75 or more and receive a free sticker
- €150 or more and receive one of our booster packs for free
simply add the sticker or booster pack to your cart and when your order total reaches the qualifying amount, the discount will be automatically applied at checkout.
authenticity of our products
everything found in our store is 100% authentic.
all the products displayed on our website are carefully inspected by our team, which has years of experience in the fashion industry
more expensive items/brands are additionally checked by well known companies/apps like authentic detective, legit app or entrupy
when shopping at único13, you're guaranteed that the item you receive is legitimate
if you're concerned about legitimacy of an item on our site feel free to contact us!
taxes
for the orders outside of european union:
the total amount you pay for the item and shipping doesn't include all applicable customs duties & taxes. we don't guarantee no additional charges on delivery.
sizing
here is how we measure our tops and bottoms:
work with us
coming soon...